Apr 24, 2020
John is redefining customer service in corporate America today. He didn’t read the books on customer service, he wrote them: Secret Service, Hidden Systems That Deliver Unforgettable Customer Service, What’s The Secret? To Being a World Class Customer Service Organization, The Customer Service Revolution, The Best Customer Service Quotes Ever Said, and The Relationship Economy One of the most captivating and charismatic speakers today, John’s keynotes and workshops are used by world-class service companies to provide unforgettable customer service every day.
In John's newest book "The Relationship
Economy", he talks about 'Relationship Killers'. John dives in more
on what these relationship killers are, how to avoid them, and what
to do instead to be successful with your customer
service.