Apr 30, 2020
Derek Champagne interviews the founder of bot nation, Peter Lisoske about the latest in chatbot technology. Chatbots allow you to have meaningful engagement with your customers, in the way that they want. Through these chatbots, you also start gaining consumer insights. Peter talks more about the insight you can learn...
Apr 29, 2020
Dr. David Fajgenbaum who has an incredible new memoir, "Chasing My Cure: A Doctor's Race to Turn Hope into Action". We hear more about what is to be expected when you pick up your copy of this memoir, and hear a deep story of him and his girlfriend during one of the most challenging times with this rare Castleman disease.
Apr 28, 2020
Emily and Josh Saffran, owners of The Gent's Place in Bentonville, AR. Emily and Josh share how the current quarantine is affecting their business and how they are focusing on giving back to their community. Be sure to check out the full podcast episode to get to know Emily and Josh even more, and how they're...
Apr 27, 2020
Jacob Frese is now the owner of Barnett's Dairyette, which has been a staple in the Siloam Springs, AR area. We get to hear a sneak preview into Derek's interview with Jacob, to learn more about him, the company, and what they're doing to adapt during the COVID-19 crisis.
Apr 24, 2020
John is redefining customer service in corporate America today. He didn’t read the books on customer service, he wrote them: Secret Service, Hidden Systems That Deliver Unforgettable Customer Service, What’s The Secret? To Being a World Class Customer Service Organization, The Customer Service Revolution, The Best...